Shipping Information

We will ship your order via US Postal Service (USPS) Priority Mail.

If you cannot accept shipment by US Postal Service, please email us or call 214-717-3321 to discuss your requirements.

Below is a chart with estimates for the time and cost of delivery based on the weight of your package*. All estimates include order processing time and handling fees.

*The weights assigned to our products are designed to match the number of products we can fit into the USPS Flat Rate boxes. If we can fit your order in a smaller box, or if a true weight-based priority mail shipping is cheaper, we will use that option and refund the difference.

If you require an exact shipping amount, please email us or call 214-717-3321 and we will do our best to determine your refund amount in advance of your payment.

To view the automatic shipping cost for your order you can View Your Cart, click the Checkout Button, and enter your zip code to see the Ground shipping cost.

Ground
Estimated Shipping/Handling Time and Cost

* You will be automatically charged $75 shipping when your order is over 18 lb, and we will be refunding you the difference based on the actual shipping cost. We expect your final shipping cost (with the refund included) will not be more than the estimates listed above.

** This is our catchall for larger orders. If we can ship your order for less, we will refund you the difference.

Shipping Refunds
Sometimes we are able to ship for less than what you are automatically charged by our PayPal system. If that happens for you, we will refund you the difference in shipping costs via PayPal and notify you by email of your refund.

Orders Outside the U.S. and Canada
All orders are for shipment to the U.S. and Canada only. For orders outside these areas please use a mail forwarding service such as USGlobalMail.com, MyUS.com, Bongous.com or similar.

Out Of Stock Items
On occasion an item you order may not be in stock. If this happens we will email you to let you know about the delay and an estimated date of delivery. Most out-of-stock items will be available for shipping within 2 business days.

Damaged Shipments
If while your order is in transit, you receive notification that the shipment is damaged, please accept it anyway. When you receive it, tell us which item(s) require replacement, and we re-ship them free of charge. If you refuse a damaged shipment, you will be required to pay the shipping again on the replacement, so we advise that you accept the shipment to avoid this.

Orders Local to Dallas, Texas
If you would like to save on shipping by picking up your superfoods from our home in Carrollton, Texas, go to this page to order locally.